Apple has officially rolled out a compensation program for Apple Watch owners experiencing battery swelling issues, addressing a problem that has plagued certain models of the popular smartwatch. The initiative, which went live this week, offers free repairs or replacements for affected devices, underscoring the company’s commitment to resolving hardware defects even after warranties expire.
The program specifically targets Apple Watch Series 6 and earlier Aluminum models, where users have reported batteries expanding over time. This swelling can lead to screen detachment, cracked displays, or even complete device failure. While Apple has not issued a formal recall, the company acknowledged the issue in a recent service bulletin, urging customers to check eligibility for support.
According to internal documents, the compensation covers out-of-warranty repairs for up to three years after the original purchase date. Affected users can visit Apple’s Support website, enter their device’s serial number, and schedule an appointment at an authorized service center. If the damage is confirmed to stem from battery swelling, repairs will be performed at no cost.
“Customer safety is our top priority,” an Apple spokesperson said in a statement. “We encourage anyone experiencing this issue to contact us immediately to arrange service.”
The battery swelling problem appears linked to aging lithium-ion cells, which can degrade and expand over time. While rare, such incidents have sparked concerns among Apple Watch owners, particularly those with older models. Social media forums and customer reviews have highlighted cases where screens popped off unexpectedly, rendering devices unusable.
For those considering an upgrade, the latest Apple Watch Series 9 and Ultra 2 remain widely available, including on platforms like Amazon, which currently offers discounts on select models.
Apple advises users to avoid attempting DIY fixes, as damaged batteries pose safety risks. Instead, the company recommends powering down affected devices and storing them in a cool, dry place until repairs can be completed.
This compensation program follows similar initiatives by Apple, including previous repair programs for iPhone battery and display issues. It also arrives as regulators globally tighten scrutiny on consumer electronics safety, particularly around lithium-ion battery hazards.
Owners of older Apple Watches are urged to act quickly, as the program’s three-year eligibility window means some devices may soon fall outside the coverage period. For detailed instructions or to check eligibility, visit Apple’s official support page.
This story is developing. Updates will follow as more information becomes available.
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